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Shipping

How can I track my order?

We send out a confirmation email when the order is placed. After the order ships, you will receive a shipping email that includes tracking information. Please check your spam folder in the event you did not receive any confirmation within 24 hrs afte

How long will it take for my order to arrive?

We ship as fast as we can. For more information, please visit our Delivery page.

I haven’t received a shipping confirmation email. What should I do?

After the order ships, you will receive a shipping email that includes tracking information. If you did not receive this email, please check your spam/junk folder. You can always contact us to have these re-sent.Your order is a Pre-Order, please revi

Do you ship internationally?

Yes, we ship globally. For more information, please visit our Delivery page. If you have any questions, please feel free to contact us.

How long will it take to process my order?

Our average delivery time, including processing, is approximately 10 business days. We primarily ship through USPS Ground Advantage for US orders. While we'll do our very best to meet this timeframe, there may be occasional delays due to factors beyo

What happens to my package if I’m not at home when it is delivered?

Not at home on delivery day? No problem! The carrier will make a second delivery attempt or deposit your package at a shipping affiliate close to you where you can pick it up. You can retrieve your package from there within seven working days at a ti

How do I change my shipping / billing information on my recently placed order?

Because orders are processed quickly, we are usually unable to modify or cancel your order once it is received. However, if you have entered billing/shipping information incorrectly please contact us. Please include your order number. And we will ans

How to deal with damaged shipments?

We've vetted our carriers to provide the best possible shipping and customer care. However, occasional issues do arise. If you see major damage to your package or any other issues with delivery, please take a picture of your package before opening it