Welcome to the Voited customer service contact form where we strive to ensure you have a great experience. Our support team is available from Monday to Friday, 9 am to 5 pm, and we will do our best to respond to your request within one business day.

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VOITED USA

Clicking on Shopping cart will open a page containing an overview of your order. Under your item(s), you&apos;ll find the field &apos;Enter promo code&apos;.Please note, it is only possible to redeem one discount code per order.

Clicking on Shopping cart will open a page containing an overview of your order. Under your item(s), you'll find the field 'Enter promo code'. Please note, it is only possible to redeem one discount code per order.

Where can I fill in my discount code?

Orders

I ordered the wrong product. Can I change my order?

How can I cancel my order?

I haven’t received an order confirmation email. What should I do?

Why doesn’t my discount code work?

Can I use multiple discount/promo codes on one order?

I forgot to enter the discount code, can you do that for me?

Which payment methods do you accept?

What is your warranty policy?

How can I track my order?

How long will it take for my order to arrive?

I haven’t received a shipping confirmation email. What should I do?

Do you ship internationally?

How long will it take to process my order?

What happens to my package if I’m not at home when it is delivered?

How do I change my shipping / billing information on my recently placed order?

How to deal with damaged shipments?

Shipping

I would like to exchange for a different colour or size.

I would like to exchange for a different item.

I would like to return an item and get a refund.

Bundle Purchases

Purchases with a free gift

Exchanges & Return

How do I know which size I am in VOITED Slippers ?

Do you have different sizes blankets?

How do I care for my item?

How do I take care of my slippers?

Quick Tips Series - How to fold your PillowBlanket™️ back into the pillow?

Quick Tips Series - How to fold your PillowBlanket™️ back into the sack?

Product Quality Guarantee

What is the difference between CloudTouch , Polar Fleece and Ripstop Blankets?

Product

I’m a photographer, can we work together?

I’d like to become an ambassador. What should I do?

Signing Up

Account

Earning & Redeeming

Program Limitations

Returns

Reward Expiration

VIP Program Questions

Troubleshooting

Birthday Reward

Checkout

Refer a friend program

Loyalty Program

Where can I fill in my discount code?Updated a year ago