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VOITED USA

How do I sign-up for the rewards program?Signing up is easy! Simply create an account by&#xA0;<a href="https://rewards.voited.com" rel="noopener noreferrer" target="_blank">clicking here</a>&#xA0;and enter your email. What are the advantages of becoming a rewards member?<ul style="margin-bottom: 0cm;color: rgb(0, 0, 0);" type="disc"><li style="margin:0cm;font-size:16px;font-family:&quot;Aptos&quot;,sans-serif;color:#414141;">You&apos;ll have a personalised referral link to share with friends that gives them 15% off Full Priced products</li><li style="margin:0cm;font-size:16px;font-family:&quot;Aptos&quot;,sans-serif;color:#414141;">You&apos;ll receive 10% in Store Credit whenever they complete a purchase as a new customer</li><li style="margin:0cm;font-size:16px;font-family:&quot;Aptos&quot;,sans-serif;color:#414141;">You earn 3% cash back on everything you spend on the VOITED website</li></ul> What&apos;s special about the VOITED rewards program?Rather than just sharing a link, we have created a mobile-optimised co-branded (with you!) microsite that you can send to friends.You have the option to choose the videos from our library that you&apos;d like to highlight, and even add your own videos! &#xA0;You can also select your favourite products to show.&#xA0; You can also just use the website we&apos;ve created for you!&#xA0;

How do I sign-up for the rewards program?. Signing up is easy! Simply create an account by clicking here and enter your email. What are the advantages of becoming a rewards member?. What's special about the VOITED rewards program?. Rather than just s

Signing Up

Rewards Program

I ordered the wrong product. Can I change my order?

How can I cancel my order?

I haven’t received an order confirmation email. What should I do?

Why doesn’t my discount code work?

Where can I fill in my discount code?

Can I use multiple discount/promo codes on one order?

I forgot to enter the discount code, can you do that for me?

Which payment methods do you accept?

What is your warranty policy?

Orders

How can I track my order?

How long will it take for my order to arrive?

I haven’t received a shipping confirmation email. What should I do?

Do you ship internationally?

How long will it take to process my order?

What happens to my package if I’m not at home when it is delivered?

How do I change my shipping / billing information on my recently placed order?

How to deal with damaged shipments?

Shipping

VOITED Guarantee

I would like to exchange for a different colour or size.

I would like to exchange for a different item.

I would like to return an item and get a refund.

Bundle Purchases

Purchases with a free gift

SWAP Protect - Easy and Fast Issue Resolution for Your Parcels

Exchanges & Return

How do I know which size I am in VOITED Slippers ?

Do you have different sizes blankets?

How do I care for my item?

How do I take care of my slippers?

Quick Tips Series - How to fold your PillowBlanket™️ back into the pillow?

Quick Tips Series - How to fold your PillowBlanket™️ back into the sack?

Product Quality Guarantee

What is the difference between CloudTouch , Polar Fleece and Ripstop Blankets?

Product

I’m a photographer, can we work together?

I’d like to become an ambassador. What should I do?

What is the rewards program?

How does the referral program work?

How do I make sure I receive Rewards Program notifications?

How do I access my wallet in my dashboard?

Other Account Information

Earning & Redeeming Store Credit

Program Rules and Policies

Troubleshooting

What's The Difference Between Store Credit & Cash back?

Terms & Conditions

Signing UpUpdated 3 months ago