ReturnsUpdated 8 months ago

Can I return my order if I redeemed rewards points for a discount?

Yes. If you are returning the entire order, we will refund you the total dollar amount spent after the discount was applied. The points you used to redeem the discount will also be added back to your rewards account.

I earned points/VIP tier with my last purchase, but now I want to return it. What will happen to my reward?

If you use your rewards towards a purchase and later decide to return that item, your rewards will be credited back to your rewards account. For example, if you use a €10 coupon towards a €100 purchase that you decide to return, the €90 balance will be refunded to your credit card and the €10 reward credit will be deposited back into your rewards account.